Shipping & Delivery
What are the shipping options?
For international orders:
-
PHLPOST
- Economy Shipping - 10-21 business days
- Cheapest
- Slowest
- Usually more handling stops
- Ideal for non-urgent orders
-
MYKARTERO
- Standard Shipping - 5-7 business days
- Faster
- More reliable
- Better tracking
- Slightly more expensive
For domestic orders:
-
J&T & Gogo Xpress
- Standard Shipping
- Delivery times vary by location
- Tracking number will be provided once shipped
Within Metro Manila: ~₱65.00 | 2-3 business days
Outside Metro Manila: ~₱95.00 | 5-7 business days
-
Lalamove
- Next-day Delivery (Metro Manila only)
- Ideal for rush orders
- Additional charges may apply depending on your exact location/distance
- A base fee applies within Metro Manila
- Additional charges may apply depending on your exact location/distance
- Final shipping fee is calculated at the time of booking and will be shouldered by the customer
- Any balance or additional fee must be sent via GCash or bank transfer
When will my order be shipped?
International orders are usually shipped in 5-7 days after check out while domestic orders are shipped in 1-2 days. Same-day delivery is only possible for domestic orders IF the buyer is within NCR.
How long will it take to receive my order?
Delivery lead time varies and depends on the buyer's delivery address. Since we'll be shipping from the Philippines, international orders may take 1 week up to 1 month before it's delivered. For domestic ones, it should be 3-6 days only.
Please note that these are only estimations. Once your order is shipped, we have no control on how long the delivery process will take.
Do you accept wholesale orders?
Send us an inquiry! Email us at amoraatelier.ph@gmail.com with the subject line "Wholesale Inquiry."
What's the status of my order?
Once your order is shipped, a tracking number will be provided via email. Using this tracking number, you can check your order's status any time on these following sites:
Shipping and Delivery
Local Orders
DOMESTIC ORDERS
- J&T & Gogo Xpress
- Standard Shipping
- Delivery times vary by location
- Tracking number will be provided once shipped
Within Metro Manila: ~₱65.00 | 2-3 business days
Outside Metro Manila: ~₱95.00 | 5-7 business days - Lalamove
- Next-day Delivery (Metro Manila only)
- Ideal for rush orders
- Additional charges may apply depending on your exact location/distance
- A base fee applies within Metro Manila
- Additional charges may apply depending on your exact location/distance
- Final shipping fee is calculated at the time of booking and will be shouldered by the customer
- Any balance or additional fee must be sent via GCash or bank transfer
Shipping Process
After placing an order, a confirmation email will be sent to you. This is to inform you that the order was received and is being processed.
IMPORTANT NOTE: Please double check your delivery address before checking out so as to avoid undelivered/lost packages.
To serve as visual evidence of shipment, we will provide you with a photo of your complete order package alongside a checklist of your order prior to shipping.
Finally, once your order has been shipped, a shipping notification email will be sent. This contains the shipment details and your order's tracking number.
Shipping and Delivery Time
Shipping of international packages are typically done within 5-7 business days after the order is placed.
Delivery lead time varies and depends on the buyer's delivery address. Since we'll be shipping from the Philippines, international orders may take 2 to 8 weeks before it's delivered. For domestic ones, it should be 3-6 days.
Please note that these are rough estimates only and that we have no control over the delivery process once your package has been handed out to the courier.
Tracking Orders
With the provided tracking number, you can check your order's status any time using these following sites:
Wholesale Orders
Send us an inquiry! Email us atamoraatelier.ph@gmail.com with the subject line "Wholesale Inquiry."
Payment Methods
For international orders, we are currently accepting payment via PayPal, and Visa/Master.
For local orders, we
Customs, Duties, and Taxes
When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are typically due once the package arrives in the destination country.
Sellers are responsible for complying with the laws and regulations of the country of destination. Generally, the buyer is responsible for paying customs duties on receipt of the package.